someone else to ignore your
invoices. Seek him out. Call him as often as you need to,
even at home in the evenings if necessary. Let him know
in words or tone of voice that you are angry, and don’t be
overly concerned with business etiquette; it doesn’t apply
here. In fact, the federal Fair Debt Collection Practices Act
does not cover commercial transactions so you are pretty
much free to try anything, although common sense suggests
you avoid doing anything that would reflect badly on you
or your firm.
Here are some examples you might want to use:
You received the product, now I want my money,
and you’re going to pay it whether you want to or not
I have personal knowledge (if you do) of the assets
you hold. Now how are we going to settle this?
Are you a man of your word?
What kind of operation are you running there?
Are you ripping off other people as well?
Would you say your conduct here is honorable?
(With this one, be ready for the debtor to try some self-
justification. This will reveal how he justifies his conduct.
When you spot the excuse, point it out to him)
It’s imperative that you stamp out any objection or stall
tactics he may try until you have him on the ropes. Then
you can try to reason with him; just don’t waver in your
insistence on full and complete payment.
About the Author
Jim Finucan has over a dozen years as a top gun debt collector.
His debt collection manual Past Due! can show you how to
double your debt collections. More info is at
http://www.tiare.com/pastdue.htm